Privacy Policy
1. General
Volition is committed to protecting the privacy of any person or entity that uses or makes use of its services, products, or systems (“User” or “Users”). This privacy policy (hereinafter “Policy”) explains when and how personal information is collected, used, disclosed, and protected with respect to Volition’s website located at https://www.choosevolition.com/ (the “Site”). The https://www.choosevolition.com/ domain is managed by Volition.
By using the Site, the User fully understands and consents to the privacy practices described in this Policy, as reasonably modified from time to time by Volition. The User has carefully reviewed this Policy in order to fully understand Volition’s data privacy practices.
2. Personal Information
Personal Information shall be defined, but not limited to, as information that is specifically identifiable to a unique individual, including information such as a name, address, telephone number, email address, account information, and information about an individual's activities if directly linked to that person (hereinafter “Personal Information”).
Personal Information also includes, but is not limited to, demographic information such as date of birth, gender, geographic area, and personal preferences if such information can be identified and linked to a unique individual.
3. Personal Information We Collect
Volition collects Personal Information from Users in a number of ways, including when Users:
- Visit the Volition Site;
- Register or submit information through the Site;
- Contact Volition by email or through online forms for any reason;
- Provide contact information for the purpose of receiving services, communications, or information from Volition;
- Engage with Volition during onboarding, support, or service-related processes.
When Users visit the Volition website, certain information may also be automatically collected, including the User’s computer’s Internet Protocol (“IP”) address, operating system, browser type, referring website address, and the date and time of the User’s visit.
Volition treats this information as Personal Information if it is combined with or linked to any identifying information described above.
4. How We Use Personal Information
Volition uses Personal Information to process User requests, provide services, communicate with Users, and improve the overall user experience.
Volition may also use Personal Information to:
- Provide information about products, services, and updates;
- Respond to inquiries and support requests;
- Send newsletters, announcements, reminders, or other relevant communications;
- Better understand User needs and preferences.
Volition does not sell, rent, or share Personal Information with third parties without consent, except as described in this Policy.
5. Emails
If Users send emails through the Volition Site, the User understands that the email will include the User’s email address and any personal message included. Due to the nature of email communications sent through the Site, these communications are not considered private or confidential.
Users shall not use the Site or any services provided through the Site to send spam or content that violates applicable laws or agreements.
To stop receiving emails from Volition, Users may follow the unsubscribe instructions included in applicable email communications.
6. Security
Volition has implemented security measures intended to protect User Personal Information while such information is under Volition’s control.
Personal Information is maintained in a reasonably secure environment. Users are responsible for maintaining the confidentiality of any account credentials and should notify Volition immediately if they believe their account information has been compromised.
7. Control of Personal Information
Companies choose how they share personal information. Federal law gives consumers the right to limit certain types of sharing. The types of personal information collected may include, but are not limited to:
- Name and contact information;
- Email addresses;
- Phone numbers;
- Account information;
- Payment information, when applicable.
Volition does not sell or share Personal Information for unauthorized purposes. Volition uses reasonable safeguards, including technical and administrative measures, to protect User information.
Volition collects information, for example, when Users:
- Provide information through website forms;
- Request services or information;
- Communicate with Volition.
Volition provides Users with the opportunity to opt out of receiving communications. Every non-transactional email sent by Volition includes an option to manage preferences or unsubscribe.
For privacy-related questions, Users may contact:
Volition
Email:
grow@choosevolition.com
Website:
https://www.choosevolition.com/
Volition may disclose Personal Information when required by law, legal process, or governmental request. Information may also be transferred as part of a merger, acquisition, sale of assets, or other business transaction.
8. EU-US and Swiss-US Privacy Shield
Volition complies with applicable privacy and data protection requirements regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States.
Volition is committed to protecting the privacy of Users and maintaining appropriate safeguards for personal information. If there is any conflict between the terms in this privacy policy and applicable privacy principles, the applicable privacy principles shall govern.
To learn more about privacy protection frameworks and related information, Users may visit applicable resources provided by relevant privacy authorities.
In compliance with applicable privacy principles, Volition commits to resolving complaints regarding privacy practices and the collection or use of personal information. European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact:
Volition
Attn: Privacy Manager
Website:
https://www.choosevolition.com/
Email:
grow@choosevolition.com
Volition will make reasonable efforts to address and resolve privacy-related concerns. If a complaint cannot be resolved directly with Volition, Users may seek assistance through applicable independent dispute resolution mechanisms or regulatory authorities.
When a customer and Volition have agreed by contract that transfers of personal information from the European Economic Area (“EEA”) or Switzerland will be transferred and processed pursuant to applicable privacy requirements, Volition will process such information in accordance with the customer’s instructions and ensure that third parties acting on its behalf maintain appropriate privacy and security standards.
Please note that under certain circumstances, Users may have access to additional dispute resolution options, including arbitration where applicable. Volition remains subject to applicable regulatory requirements regarding privacy and data protection.
9. Cookies, IP Addresses, and URLs
Volition automatically collects certain information when Users interact with the Site. This may include IP addresses, browser information, pages visited, search terms, referring websites, and other browsing activity.
This information may be collected through the use of cookies. Cookies are small text files stored on a User’s device that help websites recognize Users, remember preferences, and improve the browsing experience.
Users may adjust browser settings to refuse cookies or receive notifications before cookies are accepted. However, disabling cookies may affect certain Site features or functionality.
10. Links to Other Websites
The Volition Site may contain links to third-party websites. Any Personal Information provided on those websites is subject to the privacy policies and practices of those third parties.
Volition is not responsible for the content, privacy practices, or security policies of third-party websites linked from the Site. Users are encouraged to review the privacy policies of any external websites before providing Personal Information.
11. Policy Changes
Volition reserves the right to modify or update this Policy at any time. Changes will be posted on the Site along with the updated effective date.
Users are encouraged to periodically review this Privacy Policy to remain informed about how Personal Information is collected, used, and protected.
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Our site uses technologies from third-party partners to help us recognize your device and understand how you use our site(s) so that we can improve our services, better reflect your interests, and serve advertisements about products and services that may be relevant to you.
Specifically, these partners may collect information about your activity on our site(s) to measure and analyze traffic and browsing behavior.
We may share data, such as hashed email addresses derived from emails or other online identifiers collected on our site(s), with advertising partners. This allows our partners to recognize and deliver relevant advertisements across different devices and browsers.
Opting-Out
Some partners may use non-cookie technologies that may not be affected by browser settings that block cookies. For this reason, Users may use the following third-party tools to decline the collection and use of information for interest-based advertising:
- The NAI’s opt-out platform
- The EDAA’s opt-out platform
- The DAA’s opt-out platform
